Sarah Dunn (sole proprietorship)
Rani & Reine
Im Keltergarten 12
72070 Tübingen
Germany
Phone: +49 176 24668999
Email: sarah@raniandreine.com
The European Commission provides a platform for online dispute resolution (ODR), which you can access here:
https://ec.europa.eu/consumers/odr
We are not obliged and not willing to participate in dispute resolution proceedings before a consumer arbitration board.
We have been a member of the “FairCommerce” initiative since 02 January 2021.
Further information can be found here:
https://www.haendlerbund.de/de/haendlerbund/interessenvertretung/faircommerce
If you want next step, I can:
👉 do a full cross-check of all your English legal pages to ensure nothing contradicts (this is a common hidden issue in Shopify stores)