These Terms of Service apply to all orders placed via our online store at www.raniandreine.com between you and us:
Sarah Dunn (Rani & Reine)
Im Keltergarten 12
72070 Tübingen
Germany
Email: sarah@raniandreine.com
A consumer is any natural person acting for purposes outside their trade or profession. A business customer is any person acting in the course of their commercial or self-employed activity.
The presentation of products in our online store constitutes a binding offer.
By placing an order via the checkout process, you accept this offer and a contract is formed.
You can review and correct your order details at any time before submitting your order.
Order confirmation and all relevant information will be sent by email.
All prices include applicable taxes.
Shipping costs are displayed separately during checkout.
Available payment methods are shown at checkout.
Payment is due immediately upon conclusion of the contract unless otherwise agreed.
Delivery conditions, times, and restrictions are displayed on our website.
For consumers, the risk of accidental loss or damage passes to you only upon delivery of the goods.
Consumers have a statutory right of withdrawal.
Details of the right of withdrawal, including conditions, deadlines, and procedures, are set out in our Return & Refund Policy.
Returns and refunds are governed by our Return & Refund Policy, which forms an integral part of these Terms.
The statutory warranty rights apply.
If goods are defective, you are entitled to the legal remedies provided under applicable law.
We are liable without limitation for intent and gross negligence.
For slight negligence, we are liable only for breach of essential contractual obligations and limited to foreseeable damage.
These limitations do not apply in cases of injury to life, body, or health.
Goods remain our property until full payment has been received.
The European Commission provides a platform for online dispute resolution (ODR):
https://ec.europa.eu/consumers/odr
We are not obliged to participate in dispute resolution proceedings before a consumer arbitration board.
German law applies.
For consumers, this applies only insofar as it does not remove protections granted by mandatory laws of their country of residence.
The UN Convention on Contracts for the International Sale of Goods (CISG) does not apply.
The contract language is English.