Last updated: 17 April 2026
This website and online store are operated by:
Sarah Dunn (Rani & Reine)
Im Keltergarten 12
72070 Tübingen
Germany
Email: sarah@raniandreine.com
Phone: +49 176 24668999
This Privacy Policy explains how we collect, use, and share your personal data when you visit our website, use our services, or make a purchase.
“Personal data” refers to any information that can identify an individual.
We may collect and process the following categories of personal data:
Contact details (name, billing and shipping address, email address, phone number)
Payment information (payment details, transaction data, payment confirmation)
Order information (products purchased, cart data, returns, order history)
Communication data (customer service inquiries)
Device data (IP address, browser type, device information, internet connection)
Usage data (website interactions, page views, clicks, browsing behavior)
We collect personal data:
directly from you (e.g. when placing an order or contacting us)
automatically when you use our website (e.g. cookies and tracking technologies)
from payment and shipping providers
from technical service providers supporting our store
We use your personal data for the following purposes:
processing and fulfilling orders
payment processing
shipping and delivery
customer support
handling returns and refunds
managing your orders
analysing website usage
improving products and user experience
sending marketing emails (only where legally permitted or with consent)
showing relevant advertisements (if applicable)
fraud prevention and detection
ensuring secure transactions
protecting our website and services
complying with legal obligations
responding to lawful requests
We only share personal data when necessary, including with:
payment service providers (e.g. PayPal, Klarna, credit card processors)
shipping providers (e.g. DHL)
technical service providers (hosting, analytics, Shopify platform)
Shopify as our e-commerce platform provider
authorities or legal bodies when required by law
Our online store is hosted by Shopify Inc.
Your data is processed by Shopify to provide and improve the services. This may include transfers to countries outside the EU.
Shopify ensures appropriate safeguards are in place for international data transfers.
For more information, please refer to Shopify’s privacy policy.
We use cookies and similar technologies to:
enable core website functionality
store shopping cart information
analyse website usage
improve user experience
You can disable cookies in your browser settings at any time.
Your personal data may be processed outside the European Union, particularly by Shopify and other service providers.
Where this occurs, we ensure appropriate safeguards are in place, such as EU Standard Contractual Clauses.
We retain personal data only as long as necessary for:
fulfilling contractual obligations
complying with legal requirements
resolving disputes
enforcing agreements
Under applicable data protection laws (including GDPR), you have the right to:
access your personal data
correct inaccurate data
request deletion of your data
restrict processing of your data
data portability
object to certain types of processing
To exercise your rights, please contact us at:
📧 sarah@raniandreine.com
We implement appropriate technical and organisational measures to protect your personal data.
However, no method of transmission over the internet can be guaranteed to be completely secure.
We may update this Privacy Policy from time to time to reflect legal, technical, or operational changes.
If you have any questions about this Privacy Policy or your personal data, please contact:
Sarah Dunn
Rani & Reine
Im Keltergarten 12
72070 Tübingen
Germany
Email: sarah@raniandreine.com
Phone: +49 176 24668999